Data Vision Academy provides coaching services to help people achieve data science knowledge through a uniquely curated course.
1)Responsibility for Results.
While Data Vision Academy does its best to help users achieve the goals and results they desire, the sole responsibility for results is always with the client.
2)Abusive Behavior
Contact with coaches is to be kept on a pleasant and professional level at all times.
Data Vision Academy coaches are there to help clients achieve their goals and desires. They work diligently to help dreams come true.
Abuse of any kind will not be tolerated, from either coach or coachee.
3)Contact with Coaches
Contact with coaches is to be kept to coaching related content at all times.
4)Scheduling of Coaching Sessions
All scheduling is to be completed via management staff of Data Vision Academy in advance.
At the commencement of coaching programs the initial schedule is to be agreed and set prior to payment being made. Once payment has been made the schedule is binding.
All re-scheduling and cancellations are to be completed via the management of Data Vision Academy in all cases. The management will organize scheduling changes.
The coachee accepts that while they have a certain schedule, their coach also has their own schedule. Accordingly, once set, if re-scheduling is requested the coachee accepts that their choices over re-scheduled times may be restricted or impossible depending on the schedule of the coach.
Also, depending on the amount of notice prior to changes in schedule, or cancellation, the following fees will be due.
For cancellations on the day: the coachee forfeits the full session cost.
For cancellations made between 1 and 3 days ahead of schedule: the coachee forfeits 50% of the session cost.
For cancellations made between 4 and 7 days ahead of schedule: the coachee forfeits 25% of the session cost.
For cancellations made more than 7 days ahead of schedule: the coachee forfeits the 0% of the session cost.
In addition, the coachee undertakes to confirm a re-scheduled coaching session date and time within 48 hours of any cancellation.
Data Vision Academy accepts that in extenuating circumstances, such as but not limited to life threatening situations like automotive accidents, notification of cancellation may be impossible. The coachee undertakes to notify the management of Data Vision Academy of all such incidents that impact on their coaching schedule as soon as is humanly possible. The management of Data Vision Academy also acknowledges that in certain cases the above listed fees for cancellation may be waived due to the situation that has transpired, the coachee accepts that any waiver is entirely at the discreation of the management of Data Vision Academy and non-negotiable.
5)Method of Conducting Online Coaching Sessions
The principle method of contact for all Data Vision Academy coaching sessions is via Teams.
Scheduling is to be completed a minimum of 48 hours in advance of coaching sessions. Although at the discreation of Data Vision Academy management, coaching sessions may be arranged at shorter notice, in case of emergency or in other situations, again dependent on the discretion of the management of Data Vision Academy.
Teams has been chosen due to platform reliability and ease of access. While also allowing separation and privacy for both coachee and coach.
The management of Data Vision Academy urges coachees to create a Teams account, which is currently free, if they do not currently have one.
In very rare circumstances, should coachees have very strong negative feelings about the use of Teams, the management of Data Vision Academy may enter into discussions about the use of another online platform to use for conducting the coachee’s coaching sessions. However, final decision on the use of any platform or method of delivery always resides with the management of Data Vision Academy and their decision is final. Should in the very rare circumstances it be impossible to reach an agreement about the delivery method, the coachee will have to find an alternate service provider who fits their needs.
6)Payment for Coaching Services
Payment for Data Vision Academy coaching services is always to be made in advance via Stripe or Paypal via the payment facility directed via communications with Data Vision Academy management.
Coaching sessions will never be provided unless they have already been paid for in full. In rare circumstances at our discretion, coaching may be provided, with payment to be made at a later date. In such instances, if payment is late once a date has been agreed, additional fees proportional to the administration involved will be charged.
Where payment plans are required, additional fees may be charged at our discretion.
In case of cancellations or re-scheduling, item 4 of these terms of services is to be noted as there may be fees involved depending on the situation.
For regular services, payment is to be made for the month ahead. For example; if two coaching sessions each of two hours are to be held in the coming month, then four hours of coaching must be paid for in advance.
For irregular sessions, for example but not limited to rescheduling or emergency sessions, payment for the session, of however many hours are agreed with Data Vision Academy, is to be made prior to the session being confirmed.
Scheduling of coaching sessions will only ever be confirmed by Data Vision Academy management after cleared payment has been received.
Unless your payment has been made, and has cleared, your sessions are not confirmed or booked. They are merely tentative, and the timings could be taken by others if delays are experienced.
7)Indemnity
The client indemnifies their coach as well as Data Vision Academy and all its staff from any claims, including by third parties, in relation to any and all compensation, damages or redress resulting from any life changes they make during or after their coaching sessions.
Whilst Data Vision Academy is providing coaching services to help the coachee achieve their goals and dreams, in but not limited to life and business, the client fully accepts clause 1 “Responsibility for Results” while also accepting that they may also create adverse situations due to decisions they make on but not limited to an unconscious level. The client accepts that these are their own choices, and thus indemnifies Data Vision Academy along with all its staff and coaches from all claims, compensation, damages or redress.
All clauses and terms within these terms of service are non-negotiable. By entering into a coaching agreement with Data Vision Academy all coachees and clients accept these terms of service as fully binding and as superseding any other terms of service, or terms and conditions that may exist.